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Airbnb shares optimism on China
http://www.tj-summerdavos.cn 2016-06-29 08:38

  TIANJIN - The sharing economy has huge potential in China, where the younger generation areready to embrace new ways of doing business and living, senior management of Airbnb believe.

  "We've seen positive signs of a developing sharing economy in China both from the consumersand the government," Varsha Rao, head of global operations for Airbnb, told Xinhua during theAnnual Meeting of the New Champions 2016, or Summer Davos, in Tianjin.

  Airbnb, considered a pioneer in the sharing economy with its model based on short-term rentalsof private homes, launched in China in 2012, and more than 2 million Chinese have since usedthe service to travel abroad.

  Rao said China has become Airbnb's fastest-growing market for outbound travel, surging by 500percent year on year in 2015.

  Chinese Millennials are more adventurous and looking for a different kind of travel than theirparents. They want to experience more authentic local culture instead of just ticking off touristspots on a package tour, according to Rao.

  "We call them travelers, not tourists, as the former try to meet local people and experience lifethere instead of just seeing sights," she said.

  Chinese travelers seeking overseas trips have been and will continue to be the focus of Airbnb'sservice targeting China, she said, citing data showing that China is the world's largest outboundtourism market.

  Airbnb is now working with Chinese social media platforms in a localized marketing campaign.

  "Chinese consumers are very sophisticated now, so we must keep localizing and improving ourservices," Rao said.

  The potential for the sharing economy in China is huge, Airbnb believes. Rao pointed to aNielsen report showing that 94 percent of young Chinese are interested in sharing, almost doublethe rate in North America.

  There is also government support, as Premier Li Keqiang stressed developing the sharingeconomy in the government work report this year.

  Li reiterated the government's position while addressing the opening of the Summer Davos onMonday. He said the sharing economy offers everyone a chance to participate and benefit, whichwill contribute to a fairer distribution of income and a stronger middle class.

  Rao practices what she preaches and has stayed in Airbnb homes while in Beijing andShanghai. She was particularly impressed by one Beijing host who took her to a noodle shopand helped her practice Mandarin.

  If Airbnb hosts are to continue offering such a warm welcome, the company will need toovercome regulatory challenges that have gnawed at it and other sharing economy leaders likeUber.

  Rao said Airbnb is open to appropriate regulation in partnership with regulators and consumers.

  "Building trust is the core of our business model innovation, which is enabled by a real andverifiable identity, insurance guarantee and 24/7 customer service," she said.

  "Trust is the foundation of the sharing economy and it's driven by technology."

Source:Enorth.com.cn

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